A little something about my day job

Dear Mr. Importantpants, As per your request, the hotel has refunded the charge for your room for Thursday night. This was a “no show” charge, and we apologize for the confusion over your arrival date. The fact that you changed said arrival date several times during the 48 hour period prior to arrival in no way excuses the mistake on our end. The group desk … Continue reading A little something about my day job